Policies – Donkey Creek Designs


Due to the digital nature of our designs, we cannot offer refunds, however should you encounter any issue with your file, please contact us for assistance in correcting any problems with the file itself. Please understand we cannot be available to troubleshoot your computer, software, printer or cutter.

It is the buyer's responsibility to know whether or not their software uses the file types included, which generally includes, but is not always limited to, SVG, DXF, JPG, PNG. Studio files can be included, free of charge, upon request.